Platform

Proven reliability

We’re as reliable as it gets: The HealthConnect Force.com platform has a proven 99.9+% uptime. To ensure maximum uptime and continuous availability, we provide redundant data protection and the most advanced facilities protection available, along with a complete data recovery plan.

Trust through transparency

As the only cloud computing vendor to provide daily service-quality data on a public Web site
(http://trust.salesforce.com), Salesforce.com is the proven leader in availability. And by making the HealthConnect Force.com platform completely transparent, we prove we’re worthy of your trust.

What’s behind HealthConnect’s availability statistics?

Through our partnership with Salesforce.com, our global, state-of-the-art facilities include data centers on the West Coast, East Coast, and in Asia.

All facilities are identical and transactions are mirrored almost instantly, making interruption of service related to hardware problems or data issues virtually impossible.

If one of these facilities goes down—because of a natural disaster, for example—the applications will failover to another site with minimal interruption.

The latest power systems—including on-site diesel generators for backup power and backups for the cooling systems and water supplies—make interruptions related to facility issues statistically extremely unlikely.

Carrier-class bandwidth dedicated to HealthConnect and multigigabit IP transit for external customer traffic ensure that network issues don’t impact availability.

World-class infrastructure for everyone

Every customer and every app, no matter how large or small, enjoy the benefits of the redundancy, disaster recovery, backup, and patch management required for the most mission-critical applications.

Learn more at trust.salesforce.com